THERAPEUTIC SUPPORTIVE HOUSING
A client centered program which began in 1981.
True Experience takes pride in its client-centered program model for supportive housing. Since 1981, we have provided safe, inclusive, and affordable housing while supporting individuals living with mental illness to build life skills, manage finances, and develop the independence they value most.
Our approach is grounded in respect for individual choice and personal values. We recognize that each person’s needs, goals, and abilities are unique, and we work alongside clients to provide the level of support that best aligns with their aspirations.
True Experience offers three distinct housing models, each designed to ensure clients have access to the right supports while maintaining autonomy and dignity. By focusing on personal choice and empowerment, our housing programs help individuals live their best lives on their own terms.
Our approach is grounded in respect for individual choice and personal values. We recognize that each person’s needs, goals, and abilities are unique, and we work alongside clients to provide the level of support that best aligns with their aspirations.
True Experience offers three distinct housing models, each designed to ensure clients have access to the right supports while maintaining autonomy and dignity. By focusing on personal choice and empowerment, our housing programs help individuals live their best lives on their own terms.
LEVEL 1: OPPORTUNITY HOUSE AGING IN PLACE
A 24-hour care model for adults living with a diagnosed mental illness.
Opportunity House is home to seven individuals and offers a safe, secure, and welcoming environment where residents are supported to live with dignity, comfort, and choice. The program is grounded in resident rights, autonomy, and respect, recognizing that each person’s needs, abilities, and preferences may change over time.
With 24-hour staff support, residents are supported to age in place, receiving individualized care and specialized supports as needed—including palliative and end-of-life care—without having to leave the familiarity and comfort of their home.
Supports and services include:
24-hour individualized supports tailored to resident needs and preferences
Advocacy that promotes wellness, medication support, and informed personal choice
Meaningful social and recreational opportunities that encourage connection and community
Fully accessible, inclusive living spaces designed for safety, comfort, and independence
A designated private convalescent and palliative care room when required
Opportunity House is more than a residence—it is a home where individuals are respected, supported, and empowered throughout every stage of their journey.
With 24-hour staff support, residents are supported to age in place, receiving individualized care and specialized supports as needed—including palliative and end-of-life care—without having to leave the familiarity and comfort of their home.
Supports and services include:
24-hour individualized supports tailored to resident needs and preferences Advocacy that promotes wellness, medication support, and informed personal choice Meaningful social and recreational opportunities that encourage connection and community Fully accessible, inclusive living spaces designed for safety, comfort, and independence A designated private convalescent and palliative care room when requiredOpportunity House is more than a residence—it is a home where individuals are respected, supported, and empowered throughout every stage of their journey.
For more information on our Supportive Housing Homes, please contact:
LEVEL 2: TRILLIUM MANOR THERAPEUTIC SUPPORTIVE HOUSING
All adults living with a diagnosed mental illness.
Trillium Manor provides a welcoming, supportive home for individuals who benefit from moderate, 12-hour staffed accommodations. The program is grounded in resident rights, choice, and respect, recognizing that each person’s abilities, goals, and support needs are unique and may change over time.
Residents are supported to build independence while maintaining control over their daily lives, routines, and personal decisions. Staff work collaboratively alongside residents, offering guidance and encouragement that promotes confidence, skill development, and community connection.
Supports and services include:
12-hour moderate staff support tailored to individual needs and goals
Life skills development and educational opportunities that promote independence
Meaningful social and recreational activities that foster connection and inclusion
Advocacy in wellness planning, medication support, and informed healthy choices
Encouragement and support to participate in social recreation and the Community Work Program
Trillium Manor is a place where individuals are supported, respected, and empowered to live full and meaningful lives within a safe and inclusive environment.
Residents are supported to build independence while maintaining control over their daily lives, routines, and personal decisions. Staff work collaboratively alongside residents, offering guidance and encouragement that promotes confidence, skill development, and community connection.
Supports and services include:
12-hour moderate staff support tailored to individual needs and goals Life skills development and educational opportunities that promote independence Meaningful social and recreational activities that foster connection and inclusion Advocacy in wellness planning, medication support, and informed healthy choices Encouragement and support to participate in social recreation and the Community Work ProgramTrillium Manor is a place where individuals are supported, respected, and empowered to live full and meaningful lives within a safe and inclusive environment.
For more information on our Supportive Housing Homes, please contact:
LEVEL 3: ELIZABETH CRESCENT EMPOWERMENT PROGRAM: ECEP
All adults who are homeless, at risk of homelessness or who live with mental illness.
The Elizabeth Crescent Empowerment Program consists of three homes within the community, offering a total of nine therapeutic beds. Residents have private bedrooms and share welcoming common living spaces designed to promote independence while maintaining connection and support.
ECEP serves as a third level of housing following Opportunity House and Trillium Manor, supporting individuals who are ready to take greater responsibility for their daily lives while continuing to benefit from structured guidance. Program participants are expected to be committed to sober living and medication adherence, recognizing these as important foundations for stability and personal growth.
The program is built on a balance of independence, skill development, and accessible support, empowering residents to strengthen their confidence and work toward their personal goals.
Supports and services include:
Flexible, accommodating staff support that encourages independence while providing guidance as needed
Affordable, fully furnished, all-inclusive homes
Outreach coordination to support ongoing stability and community connection
Life skills development and educational opportunities that promote self-sufficiency
24-hour emergency on-call staffing for added safety and reassurance
The Elizabeth Crescent Empowerment Program supports individuals in building meaningful, independent lives while knowing support is available when it is needed.
ECEP serves as a third level of housing following Opportunity House and Trillium Manor, supporting individuals who are ready to take greater responsibility for their daily lives while continuing to benefit from structured guidance. Program participants are expected to be committed to sober living and medication adherence, recognizing these as important foundations for stability and personal growth.
The program is built on a balance of independence, skill development, and accessible support, empowering residents to strengthen their confidence and work toward their personal goals.
Supports and services include:
Flexible, accommodating staff support that encourages independence while providing guidance as needed Affordable, fully furnished, all-inclusive homes Outreach coordination to support ongoing stability and community connection Life skills development and educational opportunities that promote self-sufficiency 24-hour emergency on-call staffing for added safety and reassuranceThe Elizabeth Crescent Empowerment Program supports individuals in building meaningful, independent lives while knowing support is available when it is needed.
For more information on our Co-Living Homes, please contact:
