About Us
What we're all about.
True Experience is a registered charitable, non-profit organization dedicated to empowering adults living with mental health challenges. At the heart of our approach is a commitment to individual rights, dignity, and autonomy. We work collaboratively alongside each person, recognizing that abilities and needs can change from day to day. Just because an individual can manage tasks or responsibilities today does not mean they will be able to tomorrow, and our programs are designed to provide flexible, responsive support that respects these variations.

Our holistic, person-centred care approach includes Therapeutic Supportive Housing, a Community Work Program, Outreach Coordination, and Social Recreation, all structured to support individuals in achieving their goals, enhancing their quality of life, and fostering independence within a safe and empowering environment.
WHO WE SERVE
Adults living with a diagnosed mental illness.
True Experience primarily serves individuals from the Haldimand–Norfolk region. These supports are provided across all of our programs for adults living with a diagnosed mental illness.
OUR COMMUNITY
True Experience prides itself on being a truly community-based organization and is proud to be an active participant in Haldimand County, particularly in Dunnville. Each year, True Experience supports and engages in community initiatives such as the Mental Health and Wellness Expo, the United Way Car Wash & BBQ, the World Suicide Prevention Day Walk, the Dunnville Grand Tour, the Tim Hortons Smile Cookie Campaign, and many other activities and events that help make Dunnville such a great place to live.
FUNDING
True Experience Supportive Housing and Community Work Program is funded in part by Ontario Health
HONORING COMMITMENT AND CARE
At True Experience, we recognize that meaningful impact comes from dedication, compassion, and the unwavering commitment to supporting individuals living with mental health challenges. This recognition celebrates the people, programs, and partnerships that go above and beyond to make a difference in the lives of those we serve.

Through their care, guidance, and advocacy, our staff, volunteers, and community partners help create opportunities, foster independence, and build a sense of belonging. Every act of support, big or small, contributes to a community where every individual is valued, respected, and empowered to thrive.